Customer Commitment

Training is a fundamental part of the service we provide, with our managing director, Robert Neighbour, teaching on a variety of educational programmes around the world each year. Our biomedical engineers have also spent the last ten years training clinicians and biomedical engineers directly – not just in hospitals but on training courses for humanitarian and disaster relief agencies.

When you buy from Diamedica we immediately commit to a bond of service for the lifetime of your product. This may take shape of making an installation at your healthcare facility, training in the safe use and maintenance of your equipment, or even over-the-phone crisis consultations. Diamedica is continuously striving to provide the end users with the best possible knowledge and education to enable safe anaesthesia and surgery.

Our dedicated team of biomedical engineers shares their expertise with every installation, ensuring the sustainability and longevity of all our products. We work with in-country partners, training and certifying each engineer to ensure they are fully equipped with the knowledge and expertise to facilitate straightforward installations. Our outstanding reputation, spanning more than a decade, stems from our commitment to go the extra mile to ensure our equipment remains reliable and cost-effective throughout its lifespan.